Held-Up at the Hilton Stockholm Slussen: All That Was Missing Was the Mask and Gun!

Spoiling what was otherwise a tremendous trip to Stockholm this past week was the incompetence, apathy and general absence of customer consideration on the part of the staff at the Hilton Stockholm Slussen.  In particular, their gratuitous use of my credit card in terms of incidental charges, trying to levy a smoking fee of $228 … Continue reading

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  • Books Written by Jon Hansen