The Convergence of Success Airs December 10th at 12:30 PM EST

“Chance favors the prepared mind.” (Note: Pasteur’s actual words were “In the fields of observation chance favors only the prepared mind.”) I doubt that when Louis Pasteur first uttered these words during a Lecture at the University of Lille on December 7th 1854 he had envisioned the interdependent, globally connected world within which we live … Continue reading

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Shared Services and Outsourcing Network’s The Year in Review and the Year Ahead

A global perspective on the year just past and the year ahead from the world’s largest community of shared services and outsourcing professionals, SSON. When I was recently contacted by SSON‘s Jamie Liddell to provide my thoughts on “The Year in Review ” for 2009, as well as “The Year Ahead” in 2010, relating to … Continue reading

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Why You Will Need a Resilient Workforce in Today’s Economy

MIT Professor Yossi Sheffi extended the resilience concept to business continuity initiatives in his 2005 book The Resilient Enterprise. Dr. Sheffi analyzed how disruptions can adversely affect the operations of corporations and how investments in resilience can give a business a competitive advantage over entities not prepared for various contingencies. Business organizations such as the … Continue reading

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Black Belt Mindset PowerPOD Interview with Host Jim Bouchard Now Available

Released today, my interview from the end of November as a guest on Jim Bouchard’s Think Like a Black Belt PowerPOD was released today. As is always the case when I get together with Jim whether having him as a guest on the PI Window on Business Show or working behind the scenes as the … Continue reading

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  • Books Written by Jon Hansen