Horses for Sources and other Outsourcing Insights

According to recent studies, two-thirds of all outsourcing programs fail to achieve the expected results.  In fact some studies even suggest that this estimate is low putting the number as high as 90 percent.  And this is not a new phenomenon. Referencing a 1995 Gartner Group survey only 37 percent of the clients interviewed expressed … Continue reading

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  • Books Written by Jon Hansen